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Privacy Policy

We are committed to protecting your privacy and have taken steps to explain this in full below. We use the information we collect to enhance and improve your experience of using our websites. We do not disclose your information to anyone outside of We Love Your Car unless we receive your permission to do so. We explain here, for your reassurance, why we ask for information and how this information is likely to be used. You can then make informed choices about the information you provide.

1. About We Love Your Car: where your information goes - and where it does not go

When you give us information, it may be analysed and used occasionally by weloveyourcar.com. We will only disclose information to any other third parties if a) we have your express permission to do so where such information is personal, b) it is in connection with our use of Cookies as explained in paragraph 4 below. The usage of this information is listed below.

2. Your personal information - what it's used for

a) To enable us to provide you with marketing and customer services: If you have requested extra services such as special offers we ask for your contact details, such as your e-mail or your home address. We can then tell you about new products and services that we think will be of interest to you or to sort out any queries you may have about using the sites. We aim to keep our contact with you to an acceptable level. You will only ever receive information from weloveyourcar.com unless you have given us your permission to pass on your details to external third parties.

a) To enable us to provide you with marketing and customer services: If you have requested extra services such as special offers we ask for your contact details, such as your e-mail or your home address. We can then tell you about new products and services that we think will be of interest to you or to sort out any queries you may have about using the sites. We aim to keep our contact with you to an acceptable level. You will only ever receive information from weloveyourcar.com unless you have given us your permission to pass on your details to external third parties.

b) To provide an improved service: There is more detailed information that we ask for and it is optional that you provide it. This information allows us to update and improve the contents of our sites.

c) To learn about what our customers want: In addition, the extra information we ask for helps us to understand more about the kinds of people who benefit most from using our website. We think it's important to understand our customers well enough to keep improving our service for them.

d) To tell you about products and services we think you'll like: We also learn about our customers by tracking their movements around the sites. Individuals are not identified, but the results of customers' preferences and their use of the sites are analysed en masse. Certain groups of people may be sent further information about products and services, based on that analysis. You have a right not to receive this information dash; see more information in point 3 below.

e) Where we use other companies to assist in the processing of your order (e.g. packing and delivering of orders, processing credit/debit card transactions, fraud prevention) we may pass sufficient information to these companies to allow them to provide the service we have requested. The companies concerned are not permitted to use the information supplied for any other purpose.

3. If you do not wish to receive information from weloveyourcar.com

When you register with weloveyourcar.com on our website you will be asked to tick a box if you wish to receive information on the latest weloveyourcar.com promotions and special offers, are happy to be contacted by weloveyourcar.com for research purposes. We never disclose your information to anyone outside weloveyourcar.com unless you give us permission to do so. If at any time you no longer wish to receive information from us, please email us at customerservices@weloveyourcar.com

4. Cookies

weloveyourcar.com website use cookies for several reasons:

To allow you to carry information across pages of our website and avoid having to re-enter information when you return to the site. This will help save you from re-entering details when using the tools on our site.

To measure our website traffic and analyse how our website works. This will allow us to make changes to the website in the future and make it easier to use.

To deliver more relevant advertisements on other websites by showing you products you might be interested in based on your most recent visit to our site.

To deliver more relevant email marketing by presenting you with products you might be interested in based on your most recent visit to our site.

You can accept or decline cookies by modifying the settings in your browser. Please note that if you disable all cookies then you will not be able to access many parts of the We Love Your Car website and shop on our online store.

Accessibility

At weloveyourcar.com, we are committed to making our web information and services accessible to everyone, including those with disabilities or visual impairments. With this in mind we constantly strive to make weloveyourcar.com as accessible as possible to our customers.

We intend to continue improving our accessibility, so if you have any difficulty accessing this site and require further help, or if you have any suggestions to help improve our accessibility, please contact us.